Privacy Policy

Effective Date: August 16, 2025

757 Dream Village LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of families who use our services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, complete enrollment forms, or participate in our programs.

1. Information We Collect

We may collect the following types of information from parents/guardians and students:

• Parent/Guardian Information: Name, email address, phone number, billing details, address.
   
• Child Information: Name, date of birth, school, grade, medical information, emergency contacts.
   
• Payment Information: Payment card details, invoicing information (processed securely through third-party providers such as Brightwheel).
   
• Website Usage Information: IP address, browser type, device data, and interactions with our website.
   

2. How We Use Your Information

We use the information collected to:

• Process enrollment and manage childcare services.
   
• Communicate with you about your child’s participation, camp days, or schedule changes.
   
• Provide updates, invoices, and program notifications through platforms like Brightwheel.
   
• Ensure student safety and comply with state licensing/regulatory requirements.
   
• Improve our programs and services.
   

3. How We Share Information

We do not sell or rent personal information. We may share limited information only in the following circumstances:

• With authorized staff and volunteers to provide care and enrichment services.
   
• With third-party service providers (such as Brightwheel and payment processors) to manage enrollment, billing, or communication.
   
• When required by law, regulation, court order, or to comply with state childcare licensing requirements.
   
• In case of an emergency, to protect the safety and welfare of a child.
   

4. Data Storage and Security

• We use industry-standard safeguards (encryption, secure servers, restricted access) to protect your information.
   
• Access to personal data is limited to authorized staff who require it to perform their duties.
   
• Sensitive information (medical records, payment data) is stored and transmitted securely.
   

5. Parental Rights

As a parent/guardian, you have the right to:

• Request access to the personal information we have on file for you and your child.
   
• Request corrections to inaccurate or incomplete information.
   
• Request deletion of your information (except when retention is legally required).
   
• Opt out of receiving promotional communications.
   

6. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. All child information is provided only by parents/guardians.

7. Third-Party Links

Our website may link to external sites (such as Brightwheel). We are not responsible for the privacy practices of third-party websites and encourage parents to review their policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services after changes are posted means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📍 757 Dream Village LLC
5900 E Virginia Beach Blvd, Ste 410
Norfolk, VA 23502
📞 (757) 994-1591
📧 info@757dreamvillage.org